Privacy Policy

The data controller for personal information collected through this Site is Tagorji Yerneni, which operates the Liner HQ website. GST registration: 36AATPY5724C1Z8.

For privacy-related requests, contact us at admin@linerhq.com or via the contact page.

We may collect the following categories of information:

• Contact and enquiry data — name, email address, organisation, role, message content, and product or division selected when you submit a contact form (Bluescore, VDID CMS, VDID Datarooms, or Tagorji).
• Tagorji scheduling data — if you book a conversation through the Tagorji scheduler, we collect the fields you submit (such as name, email, phone number, organisation, role, sector, business context, problem description, and your chosen appointment slot).
• Technical data — basic server and security logs (for example IP address, browser type, and request timestamps) generated when you access the Site.
• Communications — content of emails or messages you send to us and our replies.

We do not intentionally collect sensitive personal data (such as health, biometric, or financial account data) through this Site unless you choose to include it in a free-text field. Please avoid submitting sensitive information unless necessary.

We use personal information to:

• Respond to enquiries and route them to the appropriate Liner division.
• Process and manage Tagorji conversation requests, including appointment scheduling.
• Send transactional communications related to your request (for example booking confirmations by email or WhatsApp, where applicable).
• Operate, secure, and improve the Site.
• Comply with applicable law and protect our legal rights.

We do not use your information for unrelated marketing unless you have given separate consent or applicable law allows it.

Where India’s Digital Personal Data Protection Act, 2023 (DPDPA) and related rules apply, we process personal data on grounds such as:

• Your consent (for example when you submit a form or book a conversation).
• Performance of steps at your request before entering a contract (responding to enquiries or scheduling).
• Legitimate uses permitted under applicable law (security, fraud prevention, and improving our services), where consent is not required.

We do not sell your personal information. We may share it only as needed with:

• Email delivery providers (for example Zepto Mail or configured SMTP) to send administrative and confirmation emails.
• WhatsApp messaging providers (for example AiSensy) when you provide a phone number and we send booking-related WhatsApp messages approved under their platform rules.
• Hosting and infrastructure providers that operate servers used to run the Site.
• Content tools (for example Notion) if used to publish blog or site content — typically without your personal data unless you are an author or contributor.
• Professional advisers or authorities when required by law or to protect rights and safety.

These providers process data on our instructions and are expected to protect it appropriately.

We retain personal information only as long as needed for the purposes described above, including resolving enquiries, managing bookings, and meeting legal or accounting obligations. Scheduler and contact records are typically kept for a reasonable period after your last interaction unless a longer period is required by law.

We use reasonable technical and organisational measures to protect personal information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

Depending on applicable law (including the DPDPA where it applies), you may have rights to access, correct, erase, withdraw consent, or raise grievances about your personal data.

To exercise these rights, email admin@linerhq.com. We may need to verify your identity before responding. If you are not satisfied with our response, you may have the right to contact the relevant data protection authority in India.

This Site is intended for business and professional audiences. We do not knowingly collect personal information from children under 18. If you believe we have done so, contact us and we will take appropriate steps to delete it.

The Site links to external product websites and tools. Those sites have their own privacy practices. We are not responsible for their content or handling of your data.

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the Site after changes constitutes acceptance of the updated policy where permitted by law.